Frequently Asked Questions:
DO YOU HAVE A STORE LOCATION?
- Unfortunately, at this time we do not have a physical store. Currently, are majority online based.
- If you need to change or cancel your order, please contact us immediately. As we generally process orders within 1 business day. Once your order has processed your order, we will be unable to make any changes.
DO YOU OFFER CUSTOM ORDERS?
- Yes, we do! Please, email us your vision to pottillo.co@gmail.com. Our turnaround time to have order completed and to you is currently roughly 30 days.
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Most orders ship within 3-5 business days. Shipping times may vary due to availability of merchandise. Our current shipping day is Saturday and Wednesday.
- Please allow 1-2 days for processing and 3-5 additional business days for your order to be shipped and delivered.